Phone Card FAQ > Online Purchases
What is UnionTelecard.com's return policy?
Any unused balance of a PIN may be returned for a refund within 30 days of the date
of the PIN purchase. Promotional minutes or dollars added to a PIN balance (including
any Bonus Point conversions) are not returnable or refundable, and will be canceled
upon return of the PIN. Promotional minutes or dollars added to a PIN balance (including
any Bonus Point conversion) will be deemed the last minutes or dollars on the remaining
balance of the PIN. Please call Customer Service to make a return.